Refund and Returns Policy

Jenniferwilliams.com.au

Our refund and returns policy is a non refund policy.

Instant Download types of photos are exempt from being returned. This is because you have already received this image into your download folder and can have copied it. Exceptions to this specific is if the download has failed to actually download. This would be determined by the Hosting company Vodien of the web site: jenniferwilliams.com.au

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Any item that is returned more than 30 days after delivery

To complete any refund request, we require a receipt or proof of purchase via our contact us page with your full name, date of purchase, contact details and details of reason for refund request – please provide your contact details for both phone and email. I will respond personally to all matters within 3 business days.

Replacement:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address}

Need help?

Contact us at {email} for questions related to refunds and returns.

error: Copyright © 2020 Jennifer Williams
Buy Photos online here Copyright Jennifer Williams